Questions
Frequently asked
How discovery works, who handles money, and what we ask of every listing.
For collectors
Who do I pay when I join a club?
The artist. Pigeon Post never takes payment. Clicking “Join this club” sends you to the artist's own website, where you subscribe under their terms.
What does “Open Now” mean?
The club is accepting new members right now and has a published enrollment deadline. Closed clubs still have profiles so you can save them and get an alert when they reopen.
Why do clubs have subscriber limits?
Most clubs are hand-printed or hand-assembled in small runs. Limits keep quality high and the mailing schedule realistic.
Can I cancel?
Yes — through the artist's site, under whatever cancellation terms they publish. Those terms are listed on every club page.
Does everything ship internationally?
Some clubs are domestic only. Every listing states its shipping range, and you can filter for worldwide shipping in Discover.
What if a mailing never arrives?
Contact the artist first — they handle fulfillment. If a club repeatedly misses mailings, report it and we'll review the listing.
For artists
What does it cost to be listed?
A standard listing is free, forever. Featured ($15/month) and Spotlight ($75 one-time) are optional promotions.
Do you take a cut of my sales?
No. We never touch your revenue, your subscriber list, or your customer relationships.
What do I need to be approved?
Original work, transparent pricing, a clear mailing frequency, accurate deadlines, decent listing photos, and a working signup page.
How long does review take?
Usually under five business days. You'll get an email either way, with notes if something needs changing.
Can I list more than one club?
Yes. Each club gets its own listing, and they all report separately in your dashboard.
Can I pause a listing?
Any time. Set it to closed between seasons — collectors can still save it and be alerted when you reopen.
Still stuck? Send us a note — a person reads every message.
You make and mail the art.
We help collectors discover it.