Ask The Pigeon
Frequently Asked.
The most common questions. If yours isn't here, email hello@pigeonpost.club.
What comes in each mailing?
An original 2.5 × 3.5-inch screen-printed art card, one small themed surprise (sticker, mini-zine, or paper ephemera), a handwritten artist note, and a numbered collector card — all tucked into a protective kraft envelope.
When will my first card ship?
Orders placed by the 10th of the month receive that month's card. Orders after the 10th begin with the following month. Mailings ship between the 18th and 22nd.
When am I charged?
You're charged at checkout, then on the same date each month. You'll get an email receipt every time.
Does the subscription renew automatically?
Yes. You can cancel any time from your account and you'll finish out the current billing month.
Can I cancel at any time?
Absolutely. Go to your account, click Cancel, done. No forms, no phone tree.
How do I update my mailing address?
Sign in and update your address before the 15th of the month to catch that month's mailing.
Do you ship internationally?
Not yet — currently U.S. only. International shipping is on the wishlist for year two.
What if my card arrives damaged?
Email hello@pigeonpost.club with a photo within 14 days and we'll send a replacement whenever possible.
Are screen-print variations normal?
Yes, and they are the whole point. Small differences in registration and ink density are what makes each card a little bit its own thing.
Can I purchase an older card?
Retired cards are occasionally released to current members in small quantities. Public re-releases are rare — the archive is meant to actually be an archive.